Know your rights in different hotels

your rights in different hotels

Know your rights in different hotels

There is no doubt that you had to know your rights in different hotels. It gives you many advantages when you stay in a hotel and gives you confidence in claiming their fulfillment. And because we seek to provide all delegation care services professionally and out of concern for their comfort and satisfaction, we explain in this article the rights of any hotel guest and his obligations. Because not knowing your rights in hotels will lose you many of the privileges stipulated in the regulations.

Your rights in different hotels according to the international hotel regulations

As soon as the guest is accepted at the hotel in which he requested to go down and stay, it follows from that, and according to this agreement that is included between the hotel management and the guest, several rights, which are:

  • The use of furniture, equipment, and facilities in the hotel and the right to use them during the stay.
  • Benefit from all the services the hotel announces to its guests and all the privileges granted to them.
  • The hotel maintains the deposits deposited by the guest at the hotel according to a receipt. The guest obtains it stating that he has deposited deposits and belongings with the hotel, provided that the type, quantity, or number of them is specified in the receipt.
  • The hotel has no right to expel the guest as long as he adheres to the terms of the contract and does not violate the applicable regulations and does not commit any legal violations according to the law in force in the country of the hotel. Therefore, the guest has the right to stay in the hotel as long as he wants as long as he pays for the stay.
  • If a tourist booked a room in a hotel via the Internet, and upon his arrival at the hotel and inspecting the room that the hotel chose for him, he did not like it, then the tourist in the hotel has the right to request to replace it with another one that is more suitable and suitable for him without fining him any additional fees and provided that there are vacant rooms in the hotel.
  • If you want accurate knowledge of all the features available in hotels. Carefully read the comments and ratings on the booking site because it is not the number of stars, but rather the comments made by previous customers and blogged on the booking site. This gives you a deeper idea of the hotel’s status and its commitment.
  • Inside the hotel bathrooms, various preparations for hygiene, showering, and perfume are available. This is your property and one of the rights of the tourist in the hotel according to international hotel regulations. You can take it and get it. You do not find anything wrong with obtaining it, but the towels are not your right.

Read also: Types of rooms and suites in different types of hotels

  • One of your rights in hotels is your right to inquire about anything inside the hotel. It is your right to find someone to answer your questions. There are employees whose job it is to answer your inquiries, and you can be guided to one of them by marking two paired keys, and that is in the major hotels.
  • When you see an advertisement for offers and discounts, go directly to the hotel management and request reservations according to the announced offer or discount, and the hotel management will reserve your right to do so, and you will not need to enter into negotiations with the broker.
  • The refrigerator inside the hotel is not your right in hotels according to the residence contract, but it is included in a paid one, meaning that if you want to use it or use the juices inside it, you must pay a price for that.
  • As for the car, make sure of the hotel’s conditions so that you know your rights and duties so that there is no problem between you and the hotel management.
  • If the guest suffers from the noise and disturbance of his neighbors in the next room. It is the right of the tourist in hotels that the hotel management listen to his complaint. But she will not be able to ask the owners of the next room to stop their noise because the hotel is a public place as long as its guests do not violate the hotel regulations or the common law of the state. At the same time, she can remove the cause of the complaint by moving him to another, quieter room.
  • You may be thinking of canceling your reservation but you are afraid of falling under the laws and regulations. You can cancel the reservation without being charged any fees in a legal way, ask the administration to extend your arrival time at the hotel by a week, then the next day, cancel the reservation permanently.

Tourist duties according to international agreements

It is true that the international regulations were fair to the guest and set many clauses showing the rights of the tourist in the hotel. However, these rights are matched by duties that the inmate must abide by, and the most important of these duties are:

  • Not to bring in persons other than those stipulated in the contract concluded when the inmate applied for residency.
  • A tourist has no right to argue that he did not know the prices of accommodation and meals when paying the bill. As long as he accepted the residence, this means his tacit approval of the prices of all services provided.
  • A hotel guest tourist is not allowed to cook his own food in the hotel.
  • If the tourist uses any food or drinks other than the usual meals, the hotel has the right to charge additional prices for that.
  • If the tourist causes any damage to the hotel, the hotel has the right to claim the price of what he damaged.
  • If the agreement is concluded between the tourist and the hotel management on one or more rooms and meals. But he did not eat the meals, so the hotel has the right to ask him for the price even if he did not eat it.
  • The guest does not have the right to take his pets with him to the hotel without obtaining the approval of the hotel. If the hotel management requests any additional fees, he must pay them. He shall be responsible for the damages caused by these animals.
  • The law gives the right to terminate the contract with the tourist and expel him from the hotel if he commits any violations contrary to public morals or the applicable law.
  • The tourist must pay and reimburse his residence account when its period expires or the hotel administration requests its completion. It is either in the local currency of the hotel’s home country or in any other currency converted at the payday rate. They are not bank checks or traveler coupons provided by travel agencies. That is, real guarantees must be paid that guarantee the right of the hotel and the rights of the tourist in the hotel
  • The hotel has the right to seize the bags and belongings of the tourist if he does not pay the account on time.
  • The tourist is responsible for his baggage and belongings in the room according to the regulations of the rights of the tourist in the hotel. The tourist is not entitled to claim anything from the hotel if theft occurs. He has the right to have his complaint heard by the hotel management and he has the right to contact the police if necessary.

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